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California insurance complaint data

Carrier Report Card

Review three years of public justified complaint ratios for large auto, home, and life insurance carriers in California. Not every insurer is shown.

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Auto

Carrier results

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Public regulatory data

Methodology and important context

Data comes from the California Department of Insurance Consumer Complaint Study for study year 2026 and covers complaint years 2025, 2024, and 2023.

For auto, the justified complaint ratio is per 100,000 earned exposures, including motorcycles and motor homes.

Lower justified complaint ratios are better.

This is public regulatory data. It is not an endorsement and does not measure insurance price.

JD Power and AM Best ratings are not included.

The study is published under California Insurance Code Section 12921.1.

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